​FAQ
How should I arrive for a Curly Cut service?
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To ensure the best possible results, clients must arrive with their hair prepared according to the guidelines below:​
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Hair must be 100% dry
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Hair must have minimal product (or none at all)
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Hair must be fully detangled​
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Appointments arriving without proper hair preparation may be unable to receive the scheduled service and may require rescheduling or an additional fee to accommodate the extra time needed.
How should I arrive for a color service?
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Your hair should be clean & free of product build up. Do not use any spray or powder to cover your unwanted greys the day of your service. These types of products can create a barrier that color is not able to penetrate. Preventing the service from being successful.
Be aware washing your hair the day of your service could result in scalp sensitivity during your color service.
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How Often Should You Visit Your Hairstylist?
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Maintaining beautiful, healthy hair begins with an intentional, personalized salon schedule. While every guest’s hair journey is unique, the guidelines below offer a refined approach to preserving your color, shape, and overall hair health between visits.
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Root Touch-Up: Every 4–6 weeks
Ideal for seamless gray coverage and maintaining a consistently polished color. -
Toner Refresh: Every 6–8 weeks
Enhances tone, restores brightness, and prolongs the life of your color. -
Highlights: Every 6–12 weeks
Timing varies based on placement, contrast, and desired dimension. -
Balayage: Every 2–6 months
A low-maintenance, lived-in color designed to grow out beautifully. -
Haircut (Straight or Wavy Hair): Every 4–12 weeks
Recommended based on length, style, and shape retention. -
Curly Haircut: Every 8–16 weeks
Curly hair thrives with intentional shaping. These cuts are designed to honor your natural curl pattern, maintain balance, and support healthy growth without over-cutting.
Have any questions or concerns, not answered here? Please email us at soleillunateam@soleilluna.com. We will respond within 24 hrs. Monday-Saturday.